General terms and conditions

1. Scope

The following General Terms and Conditions (GTC) apply to all orders placed via our website. The offer on this website is aimed exclusively at consumers domiciled in Switzerland or Liechtenstein (hereinafter referred to as the "customer").

A consumer is a natural person who is domiciled in Switzerland or Liechtenstein (hereinafter referred to as the "customer").

A consumer is defined as a natural person who maintains a business relationship with Anykey Solutions GmbH that cannot be attributed to his or her commercial or independent professional activity. Orders in quantities that are not customary for a household may be rejected without justification.

Anykey Solutions GmbH reserves the right to change these GTC at any time. The version of these GTC valid at the time of the order is decisive and cannot be changed unilaterally for this order. Any terms and conditions of the customer that conflict with or deviate from these GTC shall not be recognised.

The operator of this website is Anykey Solutions GmbH.

2. Information on this website

This website contains information about products and services. We reserve the right to make price and product range changes as well as technical changes. All information on this website (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) is for illustrative purposes and is to be understood as approximate values and is non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Anykey Solutions GmbH makes every effort to ensure that all details and information on this website are correct, complete, up-to-date and clearly laid out, but Anykey Solutions GmbH can provide neither an explicit nor an implicit guarantee for this.

Any offers on this website are subject to change without notice and are not to be understood as a binding offer.

Anykey Solutions GmbH cannot guarantee that the products listed will be available at the time the order is placed. Therefore, all information on availability and delivery times is without guarantee and subject to change at any time and without notice.

3. Prices

The sales prices stated on this website represent final prices and, unless otherwise stated, include the statutory value-added tax, shipping costs and any other statutory charges such as advance recycling fees (VRG) or copyright levies for electronic equipment. Prices are quoted net in Swiss francs (CHF).

Technical changes, errors and misprints are reserved. In particular, Anykey Solutions GmbH may make price changes at any time and without prior notice. Consulting and support services are not included in the sales prices.

4. Conclusion of contract

The products and prices on this website are deemed to be non-binding offers.

By placing an order via this website, including acceptance of these GTC, the customer submits a legally binding offer to conclude a contract. Anykey Solutions GmbH then sends an automatic order confirmation by email, which confirms that the customer's offer has been received by Anykey Solutions GmbH. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.

The contract is concluded as soon as Anykey Solutions GmbH sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed.

Orders will only be shipped after full payment has been received (exception: delivery against invoice) and provided that the goods are available. If it transpires that the ordered goods cannot be delivered or cannot be delivered in full, Anykey Solutions GmbH shall be entitled not to accept or only partially accept or execute the order. In such a case, Anykey Solutions GmbH will inform the customer by email. If the customer's payment has already been received by Anykey Solutions GmbH, the payment will be refunded to the customer. If no payment has yet been made, the customer will be released from the obligation to pay.

5. Payment options and retention of title

The customer has the payment options specified in the order process at his disposal.

Anykey Solutions GmbH reserves the right to exclude customers from individual payment options or to insist on advance payment without giving reasons.

Anykey Solutions GmbH may charge interest on arrears of 5% per year and a reminder fee of a maximum of CHF 20 per reminder in the event of late payment by the customer

The products delivered to the customer remain the property of Anykey Solutions GmbH until full payment has been received.

6 Delivery, duty to inspect, notice of defects and return

Deliveries are sent by post or courier service to the address specified by the customer in the order.

Anykey Solutions GmbH endeavours to keep delivery times as short as possible. However, any delivery periods stated in the order confirmation are non-binding. Anykey Solutions GmbH is entitled to make partial deliveries.

If the delivery cannot be delivered or if the customer refuses to accept the delivery, Anykey Solutions GmbH may terminate the contract after notifying the customer by email and granting a reasonable period of grace, as well as charging the customer for the costs of the inconveniences.

The customer is obliged to inspect the delivered goods immediately after receipt of the delivery and to immediately notify Anykey Solutions GmbH in writing by letter or email to the address in the imprint of any defects for which Anykey Solutions GmbH provides a warranty.

7. Right of withdrawal

There is no right of withdrawal.

8. Warranty

Anykey Solutions GmbH endeavours to deliver goods in perfect quality. In the event of defects notified in due time, Anykey Solutions GmbH shall warrant that the item purchased by the customer is free of defects and functional during the statutory warranty period of generally two years from the date of delivery. It is at the discretion of Anykey Solutions GmbH to provide the warranty through free repair, equivalent replacement or refund of the purchase price. Further warranty rights are excluded.

The warranty does not cover normal wear and tear as well as the consequences of improper handling or damage by the customer or third parties, or defects attributable to external circumstances. The warranty for consumable and wear parts (e.g. batteries, rechargeable batteries, etc.) is also excluded.

Anykey Solutions GmbH is not able to give assurances or guarantees for the topicality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and further contents. In particular, no representation or warranty is made that the use of the website will not infringe rights of third parties not owned by Anykey Solutions GmbH.

9. Liability

Anykey Solutions GmbH excludes all liability, irrespective of its legal basis, as well as claims for damages against Anykey Solutions GmbH and against any auxiliary persons and vicarious agents. In particular, Anykey Solutions GmbH is not liable for indirect damages and consequential damages, loss of profit or other personal injury, property damage and pure financial loss of the customer. Any further mandatory legal liability, for example for gross negligence or unlawful intent, shall remain reserved.

This website uses hyperlinks only for the customer's simplified access to other web offers. Anykey Solutions GmbH can neither know the content of these web offers in detail, nor assume liability or other responsibility for the content of these websites.

10. Data protection

Anykey Solutions GmbH may process and use the data recorded in the course of concluding the contract for the purpose of fulfilling the obligations arising from the purchase contract and for marketing purposes. The data necessary for the fulfilment of the service may also be passed on to commissioned service partners (logistics partners) or other third parties

11. Division invalidity

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.

12. Further provisions

Anykey Solutions GmbH expressly reserves the right to amend these T&Cs at any time and to bring them into effect without notice.

In the event of disputes, exclusively substantive Swiss law shall apply to the exclusion of conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.

The place of jurisdiction is 8910 Affoltern am Albis ZH or the domicile of the consumer.

13. Contact

If you have any questions about these T&Cs, please contact: Anykey Solutions GmbH

(Version 26 September 2022)