Data protection

1. The security of the user data is paramount

Anykey Solutions GmbH respects the privacy of all users of the website or online shop (hereinafter referred to as "the customer" or "the customers"). This privacy policy forms the basis for the processing of personal data and provides information on what kind of user data is collected from customers through this website, how Anykey Solutions GmbH uses this data and what rights customers are entitled to. Anykey Solutions GmbH complies with the applicable data protection laws and processes the personal data solely for the purposes for which the data was transmitted.

These data protection provisions apply to the processing of personal data by Anykey Solutions GmbH.

These data protection provisions are adapted, supplemented or amended from time to time. With each new call or visit to the website, the current, accessible version applies.

If you should change your mind between the two, please let us know.

If there are any inconsistencies between this Privacy Policy and the otherwise applicable contractual or business terms of Anykey Solutions GmbH, the provisions of this Privacy Policy shall prevail.

2. Nature and purpose of the data collected

The term "personal data" or "personal information" for the purposes of this Privacy Policy includes information from which customers can be personally identified.

Personal data processing is any handling of personal data, such as collecting, using, storing, disclosing, transmitting or deleting the data.

Anykey Solutions GmbH collects personal data automatically when the customer interacts with the website or uses the online shop. On the other hand, personal data is collected automatically or manually when a customer provides it (e.g. by contacting us, creating a user profile or customer account).

Anykey Solutions GmbH collects personal data automatically when a customer interacts with the website or uses the online shop.

2.1 Data collected automatically

When visiting this website, statistical visitor data is automatically collected about which parts of the web offer are visited by the customer. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, the customer's IP address, the date and time of the call-up, the browser used, the operating system, the volume of data transferred and the requesting provider (access data) and documents the call-up. In this context, it is sometimes necessary to use so-called cookies (cf. item 4 below).

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site as well as for improving our offer.

2.2 Data, when interacting with this website, for contract processing, contacting and opening a customer account

Anykey Solutions GmbH does not automatically collect personal data of customers, such as their name, address, telephone number or e-mail address.

On the other hand, personal data is collected from customers if a customer voluntarily provides it as part of an order or when contacting this website (e.g. via contact form or e-mail). Mandatory fields are marked as such, as Anykey Solutions GmbH requires the data in these cases to process the contract or to handle the contact and without their specification the order or contact cannot be sent. Which data is collected can be seen from the respective input forms.

If a customer decides to open a customer account, Anykey Solutions GmbH uses the personal data for the purpose of opening the customer account. The mandatory information requested during registration must be provided in full, otherwise Anykey Solutions GmbH may reject the registration. Anykey Solutions GmbH uses the collected personal data only for the purpose of using the online shop or the respective offer or service for which the customer has registered. In addition, Anykey Solutions GmbH may use the customer's e-mail address to inform the customer of important changes, for example in the scope of the offer, or in the event of technically necessary changes.

On completion of the contract or after deletion of the customer account, the customer's data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless the customer has expressly consented to further use of the data or Anykey Solutions GmbH reserves the right to use data beyond this, which is permitted by law. Deletion of the customer account is possible at any time and can be effected either by sending a message to the contact details given below (cf. clause 9 below) or via a function provided for this purpose in the customer account.

3. Legal basis for collecting and processing personal data

The legal basis for the collection and processing of the customer's personal data depends in each individual case on the purpose of the data processing. The following are possible:

  • the protection of the legitimate interests of , provided that the interests of the customer or fundamental rights or freedoms are not unreasonably affected;
  • the conclusion or performance of a contract; or
  • consent of the customer at the time the personal data is collected. The customer may revoke his/her consent at any time. For this purpose, the client may send a message to this effect to the contact details described below. The legality of the data processing already carried out remains unaffected by the revocation.

4. Use of cookies and data usage

4.1 Cookies

In order to continually improve the website experience for customers, this website may use cookies. Cookies are small pieces of software information that are stored on the customer's computer hard drive by web browsers (e.g. Google Chrome, Internet Explorer or Mozilla Firefox) to facilitate the use of the website (e.g. language selection, shopping cart, etc.).

Some of the cookies used by this website are deleted again at the end of the browser session, i.e. after closing the web browser (so-called session cookies). Other cookies remain on the end device and enable this website to recognise the customer's web browser on the next visit (so-called persistent cookies). The duration of storage can be found in the overview in the cookie settings of the web browser.

Most web browsers automatically accept such cookies, but web browsers can be configured not to accept or store cookies. However, if cookies are disabled, the functionality of the website may be limited. For details, please refer to the operating instructions or the help function of the web browser.

4.2 Use of data

The anonymised data, which is recorded by means of cookies when this website is called up, can be used for web analysis purposes, for optimising the website and for measuring performance. Anykey Solutions GmbH may use third-party providers for this purpose, some of which have their own data protection regulations over which Anykey Solutions GmbH has no influence.

This website contains cookies.

This website uses functions of the following web analytics services.

Google Analytics
Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google evaluates the use of the website in order to compile reports on website activities and to provide Anykey Solutions GmbH with further services related to website and Internet use. The IP address transmitted by the customer's web browser as part of Google Analytics will not be merged with other Google data.

The information generated by cookies about the use of the website is usually transferred to a Google server in the USA and stored there. Google complies with the data protection provisions of the "Swiss-U.S. Privacy Shield" agreement and has registered with the U.S. Department of Commerce for the "Swiss-U.S. Privacy Shield" (information on the Swiss-U.S. Privacy Shield can be found at

For more information, see Google's privacy policy at

5. Sharing your information

Anykey Solutions GmbH will not disclose customers' personal data to third parties. The exception to this is if the customer has consented to the disclosure of the data to companies that are not affiliated with Anykey Solutions GmbH or if v is required to do so by law, by the authorities or by a court of law. Furthermore, if service providers who support Anykey Solutions GmbH in data processing, website administration or in any other way, as well as in the provision of the products and services requested by the customer, are involved (e.g. parcel or newsletter delivery service providers). These third parties are obliged to maintain the same level of security and data protection as Anykey Solutions GmbH.

6. Data security

The transmission of data via the Internet is unfortunately not absolutely secure. Anykey Solutions GmbH works with service providers and internet providers who take appropriate technical and organisational security precautions to protect the personal data of customers. However, Anykey Solutions GmbH cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at the customer's own risk.

7. Your information and cancellation rights

Of course, every customer is free to inform Anykey Solutions GmbH at any time - for example in an e-mail - that the personal data should not be used to contact them in the future. Participation in the special services of this website, such as the newsletter service, can also be revoked at any time.

In addition, it is possible to obtain information on the processing of data or to request a copy of the personal data collected via this website.

8. Contact

If a customer has any questions about this privacy statement or Anykey Solutions GmbH's privacy practices, they may contact Anykey Solutions GmbH at the following details:

Anykey Solutions GmbH
Marc Schwarz
RĂ¼tirain 7a
8909 Zwillikon

9. Final provisions

If individual provisions or parts of these data protection provisions prove to be void or ineffective, this shall not affect the validity of the remaining data protection provisions.

The place of jurisdiction and the applicable law shall be governed by the AGB.

(Version 26.09.2022)